Customer Response Form

Inadequate

Below Average

Average

Excellent

1) How did you find the information in the promotional material?

2) How would you rate the FES Ltd Customer Services response to you queries?

3) How straightforward was the process of ordering the trial / full licence?

Customer Response Form

Name
Area of Interest
Comments

Customer Response Questionnaire

As part of our continuous FES Dental development strategy, we want to know about our customer's views, thoughts and satisfaction with FES Dental. We would appreciate your response by completing the following brief questionnaire.

A) Getting in Touch

(please select one response)

	E-mail	Fax	Telephone	Web Page	Post
4) How do you prefer to be kept informed?

B) FES Dental Product Features

	Inadequate	Below Average	Average	Good	Excellent
5) How did you find the ease of installing FES Dental on your machine(s)?
6) How did you find the ease of setting up FES Dental facilities?
7) How did you find the accessibility of the information in the online User Training Manual?
8) How did you find the readability of the User Training Manual?
9) How would you rate the FES Dental facilities for their overall look and presentation?
10) How would you rate the intuitiveness of the FES Dental system?
11) How would you rate FES Dental for the richness of its features?
12) How would you rate FES Dental for its ability to fit your business needs?

C) FES Customer Support

D) Tell Us About You

Practice Name
Address


City
Post Code/Zip
County/State
Country
Telephone
Fax
E-Mail

Thank you for helping us to help you!

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